Employees are working with ever increasing flexibility, and that has implications for their workplace. In this blog, Erwin Klaver, Senior Consultant at Login Consultants, explains why it’s important to have a mobile strategy and what the five key considerations are.
Fewer worries thanks to standardization
Remote working is becoming more and more important, especially for a mobile workplace. Anytime, any place, anywhere is the new standard, and especially now, when it is more important than ever before. By working with a standardized workplace, and so a standardized mobile workplace as well, you can reduce your IT department’s workload, lower your costs, and allow your company to focus on what it’s good at – its core business.
1 Managed or unmanaged
When it comes to a mobile workplace from the cloud, employees can work securely from both their own device (BYOD) and a device provided by their organization (CYOD). This is possible with both a managed and unmanaged workplace. With an unmanaged workplace, you can opt for data security: the applications and data behind the applications are secured based on App Protection. In addition, you can force employees to use Microsoft Outlook instead of the Apple or Google Mail (Android) mail app, irrespective of the device they are using. This can be regulated with Conditional Access. If you opt for a managed workplace, whether it’s a Windows, iOS, or Android device, then you can enjoy workplace security. In this case, you can enforce both policy and far-reaching settings in much the same way that they are traditionally configured.
2 Ensure a platform-independent workplace
Platform independence is extremely important. The look and feel of the workplace must always be the same whether your users are working with Windows 10, iOS, or Android.
3 Enforce good security
Protecting the identity of your employees is increasingly important, and logging in with just a username and password is no longer enough. With a mobile workplace strategy, you can ensure that multi-factor authentication is enforced. Logging in with a PIN or facial recognition technology are new kinds of login that render usernames and passwords obsolete. Yubikey and the Microsoft Authenticator app on a mobile phone are also secure, password-free login alternatives.
4 Manage the workplace with Microsoft Intune
A good cloud workplace is built on Microsoft best practices – in other words, management is carried out from Microsoft Intune, Microsoft’s platform for integrated management of all devices, both business and personal. It allows you to support multiple mobile ecosystems, from iOS and Android to Windows and MacOS, stay up to date with a scalable and globally accepted cloud service architecture, and fully protect your data.
5 Provide ease of use with self-service
If your employees can install their devices themselves, it can save your IT department a lot of work. Microsoft Windows Autopilot, perhaps used in combination with white glove, allows your employees to do just that – without having to involve the IT department. It is also available for Apple, with Apple Business Manager, and Android, with Android Enterprise. You should also consider self-service password reset, so that users can reset their passwords or adjust multi-factor authentication without having to contact IT.
How would the transition work?
Is your organization ready for the transition to a mobile workplace? We can help you. We start the process with a workshop, where we will establish the requirements and preferences of your organization. We’ll then use this as the basis for a design. If you can see your organization in the design, we can begin the technical implementation, test phase, and pilot phase, before the environment starts production. It’s important that this kind of environment is introduced correctly and that its added value is clear to employees. We will also make sure that adoption gets sufficient attention.
Want to learn more?
If you’re curious as to what this could mean for you, please get in touch for a no-obligation discussion. We look forward to discussing the possibilities with you.
By: Erwin Klaver, Senior Consultant