Support Services
Managing your hosted desktop environment may at times require additional resources or knowledge to ensure the best service to your end users. For example when running into acute problems, but also to support the development of your workplace environment. Login Consultants can help you.
Login Consultants - your partner for support services
As a specialist in the area of End User Computing Login Consultants has since 2002 developed a comprehensive toolkit to assist clients with questions and problems. Our experience with more than 1000 different customers and our expert knowledge are at your disposal in case of emergencies. In addition, we are your single-point-of-contact to various End User Computing vendors.
What does Login Support Services offer you?
Login Support Services provides customers, that have their own support team, the additional expertise and extra hands to keep the quality of service at the highest level. Login Support Services provides the possibility to rely on the help and expertise of more than 150 End Users Computing experts. Apart from that it offers the possibility to meet your specific needs by way of coaching, health checks and workshops. Login Support Services comes in three variants, to give meaning to your specific needs.
| Platinum | Gold | Silver | |
| Remote service times* | 8 x 5 | 8 x 5 | 8 x 5 |
| Action time (by phone) | 1 hour | 1 hour | 2 hours |
| Action time (remote) | 1 hour | 2 hours | 4 hours |
| Action time (on location) | 4 hours | Next business day | Next business day |
| Health Check | Included | Included | Excluded |
* 24 x 7 support on critical incidents is available at additional costs
Why Login Consultants
- Personal and flexible cooperation
- 100% specialized in End User Computing (SBC/VDI)
- Experts in technologies from Microsoft, Citrix, VMware, RES Software & AppSense
- Development of own IP
- Innovative
- Over 14 years of experience
- Application of best practices
Our Managed Services enables you to fully or partially out task the responsibility for your desktop and application infrastructure. You can do this without any concern. Login Consultants is the expert in solving problems and choosing the right strategy as well as being your partner in managing your SBC/VDI environment.
Login Consultants offers four types of support services regarding the management of Server Based Computing environments: Managed Desktop, Support Services, Managed Performance Service and Packaging Services. The delivery of each support service is led and managed from the head office in Amsterdam.
More information
For more information on costs and possibilities of this or other services by Login Consultants, you can contact us at +31 20 342 02 80 and ask for one of our account managers or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..
We are providing services from our Managed Services portfolio to both medium-sized businesses as enterprises. A selection of our customers: KPN, BMW AG, Delta Lloyd, Haagse Hogeschool, Europol, De Brauw Blackstone Westbroek, UEFA, Enza Zaden, ZuidOostZorg, Mammoet, British Telecom, Ymere, PGGM, AMC, VUmc, Alliander, Woon Friesland, PPG Industries and others.