Social Intranet, workspace portal, or cloud collaboration?

Can we still house applications, documents, and information flows in different systems or is it time for a more logical solution? In this blog post, Leen Mulckhuyse shares his vision.

The power of three

Steve Jobs introduced the iPhone in the summer of 2007. The thing on everyone’s mind was: why didn’t we think of this earlier? In those days, almost everyone had a personal digital assistant (PDA), an MP3 player, and a mobile phone – three devices with three different operating systems, three batteries, three screens, three processors, and three memory modules. When Steve Jobs combined these three into one device, everyone wanted to have one!

Workspace portals, social Intranet, and collaborative platforms on the move

We see the same thing in the discussion surrounding today’s workspace portals, social Intranet, and collaborative platforms such as Microsoft Teams, The social internet has been poised to take over classic no-interaction internet for years now, often at the initiative of HR departments. At the same time, IT departments are moving documents from conventional shared files and document management systems to cloud-based collaboration platforms such as Microsoft Teams and Google G-Suite. The workspace portal trend has yet to reach its peak, but we can all agree that the days of centralized start menu management are gone. Companies are replacing their Windows applications with SaaS and other web-based versions.

Are you on board?

Organizations that house their application landscape, their documents, and their information flows in different systems can expect the same outcome as the IT users who refused to give up their Palm Pilots, Nokia 6500s, and iPods in 2007. All of these devices had too many bugs, were too much hassle, and offered too little functionality and convenience.

From different systems to a logical trinity

A combined portal is not only a logical fusion of different functionalities; it is also a driving force behind user adoption. This remains the biggest challenge, particularly when implementing social Intranet. I rarely hear initiators say that they went ahead and posted a message on social Intranet to set a good example months after it was launched. When a portal is a convenient place to share information and access applications and files, it automatically becomes a pleasant work environment as well – a place that prompts you to ask: why didn’t I think of that?

Want to learn more?

If you’d like to learn more about the possibilities and opportunities of combined portal solutions, feel free to contact us. We would be happy to discuss these with you.

Four undeniable digital workspace trends

The digital workspace has become an integral part of everyday life, with new developments emerging all the time. In this blog, I will share the most popular trends and how to implement them as an organization.

Trend #1 Increasing importance of the employee experience

The employment market is facing mounting pressure and employee loyalty is no longer a given. A good salary is no longer the prime motivator; corporate culture and meaningful work-life balance are of equal importance. It is key for companies to respond to these trends because the more involved your employees are, the more successful the organization.

Research has shown that involved employees are 17 per cent more productive and 22 per cent more profitable. Technological complications and complex processes and systems stand in the way of this involvement. With a digital workspace it is all about simplicity and convenience, and the importance of a good adoption process should not be underestimated.

Trend #2 The rise of the mobile employee

Employees are becoming increasingly mobile. We want to be able to work anywhere and anytime, and on our preferred device – not because we have to, but because we can. The number of that want to work remote is also on the rise. Think of the health care and education sector, for example, here it is becoming increasingly important to give employees access to a safe, flexible, and easy-to-use work environment.

In 2017, The World Economic Forum predicted that virtual teams would bring about the biggest change in workplaces, paired with the tendency to shift from application-based work to information-based work. The Intranet acts as a catalyst in the transition to a condition-based workspace.

Trend #3 SaaS-first and SaaS-only

More and more, traditional solutions being replaced by SaaS-based solutions. As a result, collaboration is made easier and everyone is given access to the latest functionalities and features as soon as they become available. This of course also has an impact on the type of digital workplace and can help to reduce costs and make it easier for organizations to scale up and down.

Trend #4 Faster technological developments

Technological developments are following each other in rapid succession, with newer and better innovations being released overnight. Digital transformation is a continuous process that places high demands on the skills and knowledge of the internal IT organization, employees, and partners. Developing a well thought out digital workspace strategy, a roadmap, and an adoption plan is key.

The solution: the adaptive workspace

These trends require a digital workspace environment that can adapt to employees.  Meaning for instance that an employee only needs to log in once, to see all relevant information, regardless of the device they use or the platform they log in on. There are no cut and dry rules for an adaptive workspace: its design depends on the unique needs of the organization and the individual employees.

Want to learn more?

If you would like to know how we would advise you on your digital workspace or hear more about digital workspace subscriptions, feel free to contact us. We look forward to discussing the possibilities with you.

Door Christiaan de Vin, Business development manager

 

Four tips for an optimal employee experience